Crisis Management

We help our clients to proactively prepare for crisis situations and, should the need arise, our experienced professionals are ready around the clock to provide emergency guidance. Your reputation is on the line in a crisis situation and we protect this valuable asset.

Our expertise includes:

Crisis planning: A solid crisis and business continuity plan that ensures that every angle of a potential crisis is addressed and that everyone in your company – from receptionist to CEO – is prepared to respond appropriately in the event of a crisis.

Crisis Communications and Media Relations: Our team will be there to assist our clients when the need arises to respond to a developing crisis that involves your company or one of your professionals. Frequently, we act in conjunction with legal counsel to create crisis and litigation communications strategies that are successful and sensitive to legal and liability concerns. Services include message and strategy development and serving as around-the-clock spokespeople.

Government Relations: Oftentimes a crises involves or attracts the attention of government authorities. Galaxy's relationships with decision-makers at the local and provincial government levels ensure that our client's side is heard amid the chaos of a crisis situation.

Stakeholder Outreach: This is the implementation of strategic communication plans to ensure that stakeholders, such as customers, investors and board members, are kept in the communication loop in order to preserve goodwill and exhibit good faith.

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